Introduction
ArroShisha Lounge ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.
Privacy Policy
Last Updated: January 2025
Information We Collect
We may collect information about you in a variety of ways:
- Personal Data: Name, email address, phone number, and other contact information you provide when making reservations or contacting us.
- Usage Data: Information about how you access and use our website, including your IP address, browser type, pages visited, and time spent on pages.
- Cookies: We use cookies and similar tracking technologies to track activity on our website and hold certain information.
How We Use Your Information
We use the information we collect to:
- Process and manage your reservations
- Respond to your inquiries and provide customer support
- Improve our website and services
- Send you marketing communications (with your consent)
- Analyze website usage and trends
- Comply with legal obligations
Cookies and Tracking Technologies
We use cookies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.
We use Google Analytics and Google Tag Manager to help us understand how visitors use our website. These services may collect information such as your IP address, browser type, and pages visited.
Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With service providers who assist us in operating our website and conducting our business
- When required by law or to protect our rights
- In connection with a business transfer or merger
- With your consent
Data Security
We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure.
Your Rights
Under UK GDPR, you have the right to:
- Access your personal data
- Rectify inaccurate data
- Request deletion of your data
- Object to processing of your data
- Data portability
- Withdraw consent at any time
Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:
Email: info@arroshisha.com
Phone: +44 7340 230372
Address: ArroShisha Lounge, London, UK
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.